Frequently Asked Questions

Find answers to common questions about our collections and services

How do I determine my size?

Please refer to our comprehensive Size Guide located on each product page. We provide detailed measurements for all garments to ensure the perfect fit.

When will my order be shipped?

Orders are typically processed within 1-2 business days. You will receive a confirmation email with tracking information once your package is en route.

Can I change or cancel my order after it's been placed?

To ensure fast delivery, we process orders quickly. Please contact our support team within 1 hour of placement to request any modifications.

Do you restock items that are sold out?

Many of our pieces are limited edition. However, you can sign up for 'Back in Stock' notifications on the product page to be alerted if an item returns.

Are your materials sustainably sourced?

Insomniac Shop is committed to ethical fashion. We partner with manufacturers who prioritize sustainable materials and fair labor practices.

Do you ship internationally?

Yes, we offer worldwide shipping. Customs duties and taxes are calculated at checkout for most international destinations.